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Earn Trust & Win More Customers In The Age Of AI. We believe that the future of marketing is buyer education. When you obsess about your customers’ needs, you can start producing the content they’re hungry for. This is how to build trust and close deals in the digital age. This is the pathway to Endless Customers. An IMPACT podcast.
Episodes

Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
Ep.86 - Marcus Sheridan reveals why winning new customers is harder than ever and what businesses must do to thrive in 2025. If deals are stalling, traffic is dropping, or buyers keep disappearing, this episode is a must listen.
🎙️ Highlights Include:
✅ Why buyers are taking longer to decide—and how to speed up the process
✅ The 4 Pillars of a Known & Trusted Brand (this is your growth blueprint)
✅ How AI, Google’s changes, and zero-click searches are killing organic traffic
✅ The biggest mistakes businesses make with content, video, and pricing
✅ Why self-service tools are a must-have for generating more leads and sales
✅ The #1 mindset shift you need to build trust and attract endless customers
📖 Preorder Marcus Sheridan’s new book, Endless Customers, at EndlessCustomers.com for exclusive bonuses!
🔔 Stay Connected: Don’t forget to like, comment, and subscribe for more strategies to grow your business and attract endless customers!
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Check out the full article here 👉 https://www.impactplus.com/blog/winning-new-customers-hard

Wednesday Jan 29, 2025
Trust Drives Sales - Why Trust Is the Currency of Modern Business
Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
Ep.85 - Trust is the foundation of every successful business. In this episode, Hannah Eisenberg breaks down a proven framework for building trust that drives sales, loyalty, and long-term success. Discover why trust should be an active strategy, not just a byproduct of good marketing, and how transparency, alignment, and disruption can set your business apart. Hannah shares real examples, including how one company completely reshaped its industry by embracing trust at its core.
🎙️ Highlights Include:
- Trust isn’t automatic it must be built intentionally.
- Three accelerators that build trust fast: Transparency, being unapologetically aligned with customer needs, and disrupting outdated industry norms.
- When trust is high, price is not as important.
- AI and Inbound Marketing are shifting, so trust is more important than ever.
- “Will this build trust?” If the answer is yes, it’s the right move. If not, it’s a waste of time.
🔔 Stay Connected: Don’t forget to like, comment, and subscribe for more strategies to grow your business and attract endless customers!
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Check out the full article here 👉 https://www.impactplus.com/blog/trust-drives-sales-why-trust-is-the-currency-of-modern-business

Wednesday Jan 22, 2025
A.I. Redefines Traditional Search - The New Marketing Team Blueprint For 2025 & Beyond
Wednesday Jan 22, 2025
Wednesday Jan 22, 2025
Ep.84 - In this episode, Marcus Sheridan breaks down major shifts happening in the marketing landscape. Traditional SEO is fading, AI is taking over, and platforms like YouTube and TikTok are becoming essential. Which is best to hit your goals in 2025, hiring a videographer or a content manager? How can AI make your team more productive? Why is stepping out of your comfort zone the key to standing out? If you are a CEO, marketing leader, or business owner, this episode will help you build a stronger, smarter team for the future.
🔔 Stay Connected: Don’t forget to like, comment, and subscribe for more strategies to grow your business and attract endless customers!
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Check out the full article here 👉 https://www.impactplus.com/blog/the-new-marketing-team-blueprint

Wednesday Jan 15, 2025
Results Driven Content - The Secret to Sales and Marketing Alignment
Wednesday Jan 15, 2025
Wednesday Jan 15, 2025
Ep. 83 - In this episode, John Becker tackles one of the biggest challenges businesses face: the friction between sales and marketing. With 96% of professionals citing this as a persistent issue, it’s time to find real solutions. Discover how to create content that attracts and converts the right audience. From leveraging sales calls for content ideas to empowering sales teams with impactful resources, we share insights to help you align your teams and grow your business.
🎙️ Highlights Include:
- Why chasing vanity metrics like views and clicks can hurt your business
- How "Assignment Selling" transforms sales conversations and boosts close rates
- How to bridge the gap between sales and marketing teams
- Actionable tips to create content that speaks directly to customer concerns
🔔 Stay Connected: Don’t forget to like, comment, and subscribe for more strategies to grow your business and attract endless customers!
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Check out the full article here 👉 https://www.impactplus.com/blog/results-driven-content-the-secret-to-sales-and-marketing-alignment

Wednesday Jan 08, 2025
Wednesday Jan 08, 2025
Ep.82 - On this episode of Endless Customers, Marcus Sheridan, partner at IMPACT and renowned author of They Ask, You Answer, shares a framework from his new book “Endless Customers” called: The Four Pillars of a Known and Trusted Brand. These pillars are designed to help businesses navigate today’s challenging landscape by focusing on what truly matters—standing out, building trust, and driving sustainable growth.
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Check out the full article here 👉 https://www.impactplus.com/blog/the-four-pillars-of-a-known-trusted-brand-marcus-sheridans-blueprint

Wednesday Dec 18, 2024
Today’s Buyer Has Changed. How They Ask, You Answer Became Endless Customers
Wednesday Dec 18, 2024
Wednesday Dec 18, 2024
Ep. 81 - Discover how Marcus Sheridan’s new book, Endless Customers, evolves the principles of They Ask, You Answer for today’s market. Learn how to rise above AI-driven content noise, build unshakable trust, and disrupt your industry using a proven system designed for businesses that want to become the most known and trusted brands in their markets.
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Check out the full article here 👉 https://www.impactplus.com/blog/todays-buyer-has-changed-how-they-ask-you-answer-became-endless-customers

Wednesday Dec 11, 2024
More Leads Isn't The Answer. The Hidden Bottleneck Killing Your Growth
Wednesday Dec 11, 2024
Wednesday Dec 11, 2024
- Most businesses think they need more leads, but often it’s a different problem altogether.
- Close rates and lead qualification are often bigger bottlenecks than lead volume.
- Marketing, sales, and leadership alignment is crucial for addressing growth challenges.
- Understanding where your business is today is key to creating a plan for the future.
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Check out the full article here 👉 https://www.impactplus.com/blog/more-leads-isnt-the-answer

Wednesday Dec 04, 2024
Recession Proof Your Business! How To Keep Growing No Matter What Economy
Wednesday Dec 04, 2024
Wednesday Dec 04, 2024
- The post-COVID economic boom is slowing, and businesses must focus on adaptability.
- Reassessing fundamentals like cash flow and efficiency is critical during uncertain times.
- Investing in marketing during pullbacks can position your brand ahead of competitors.
- Building trust through your brand can overcome price objections and retain loyal customers.
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Check out the full article here 👉 https://www.impactplus.com/blog/recession-proof-your-business-how-to-keep-growing-no-matter-the-economy